Privacy Policy

Last updated: 1 January 2025

1. Introduction

London Central Resort ("we", "us", "our") operates the website londoncentralresort.top. We are committed to protecting the privacy of all users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: name, date of birth (for age verification purposes)
• Contact Data: email address, telephone number, postal address
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: information about how you use our website
• Enquiry Data: information provided in contact or booking enquiry forms

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To verify that users of our website are aged 18 or over
• To process reservation requests and manage your relationship with us
• To improve our website and user experience
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent; (b) the performance of a contract with you; (c) compliance with our legal obligations; and (d) our legitimate interests in operating a lawful business.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our website and delivering our services, subject to appropriate confidentiality obligations. We may also disclose information where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for 24 months.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data; correct inaccurate data; request erasure; restrict or object to processing; and data portability. To exercise these rights, contact us at supp@londoncentralresort.top.

8. Cookies

We use cookies on this website. Please refer to our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
London Central Resort
42 Strand, Westminster, London WC2N 5EW
Email: supp@londoncentralresort.top
Tel: +44 20 7946 0321